About

FAQ

• Where is the store based?

  Sydney, Australia

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  If you have not received your item within 14-20 business days from when it was shipped please email. If an item is lost in the mail I'll do my best to send out a replacement however I will need to be contacted via email during this time frame otherwise there will be no replacement or refund.

  Prints may take longer to send out as they may be print to order. Please give 2-3 weeks for your order to be filled in addition to the shipping time.

  All apparel is made to order and can take up to 6 weeks to be manufactured (average is two weeks if everything runs smoothly)

  If you wish to get tracking on your order please email me through my contact section for rates.

• Tax

  Orders outside Australia may be subject to taxes and duties; this is not covered when purchasing from this store

• Pricing

  All pricing is in U.S dollars. Unfortunately Storenvy does not allow customers to change currency based on their location.

  Here is a link to Googles Currency Converter which will give you a more accurate finding of how much you will be paying.

  https://www.google.com/finance/converter

• Clothing

  As for now all images shown of clothing are digitally rendered, products may slightly differ IRL.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.